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Our Pro-Biz Writing courses are practical language courses that provide step-by-step practice of business writing skills, while also boosting your understanding of essential grammar and style issues. In these courses, you can expect:

  • Clear explanations of grammar and vocabulary.
  • Communicative activities to practice your skills.
  • Improved confidence to communicate in English at work.

Each stage consists of 60 hours of learning with a minimum of 30 hours enrolment (one level). There are 3 stages from Pre-Intermediate to Upper Intermediate. All courses are taught by native teachers.

What are the pre-requirements?

  • An appropriate score on our placement test.

What will I gain from this course?

  • Better business writing skills in English.
  • Confidence to express yourself more freely and fluently.
  • A deeper understanding of English grammar and vocabulary.

Who is this course suitable for?

  • Anybody looking to improve their business writing skills in English.
Book
Level Unit
1 1
  • Introducing yourself
  • Writing about work experience
2
  • Arranging a meeting
  • Apologizing for a change of plans
  • Formal and informal writing styles
3
  • Writing about definite plans
  • Making polite requests
  • Promising to do something
  • Writing an itinerary
4
  • Writing about uncertain plans
  • Asking for recommendations
  • Recommending
5
  • Inviting
  • Accepting an invitation
  • Discussing likes/preferences
  • Refusing an invitation
6
  • Making an inquiry
  • Giving a reason for writing
  • Describing your company
  • Making a request
7
  • Placing an order
  • Listing items in a large order
2 8
  • Acknowledging an order
  • Dealing with problems
  • Suggesting alternative actions
9
  • Informing someone about a payment
  • Acknowledging payment
  • Reminding about payment
10
  • Introducing a complaint
  • Explaining a problem
  • Suggesting a solution
  • Responding to a complaint
11
  • Checking progress on a task or project
  • Explaining progress
  • Writing about cause/effect
  • Present perfect tense
12
  • Writing a short memo
  • Announcing future events
  • Making a formal request
13
  • Making a proposal and giving a reason
  • Reporting opinions
  • Responding to a proposal
14
  • Writing a short report
  • Giving reasons
  • Describing graphs/charts
  • Making recommendations
15
  • Congratulations
  • Expressing sympathy
  • Condolences
  • Thanking
Book
Level Unit
1 1
  • Openings & closings
  • Asking for & sending information
  • Email style
  • Being Polite
2
  • Attachments
  • Parts of a message
  • Beginning & ending a message
  • Email conventions
3
  • Referring
  • Giving good/ bad news
  • Saying what you can/ cannot do
  • Giving reasons
  • British/ American English
  • Paragraphs
4
  • Letter layout
  • Making mild complaints
  • Making a point
  • Warning
  • Making strong complaints
2 5
  • Requesting Action
  • Apologizing
  • Faxes
6
  • Personal business letters and emails
  • Opening/closing
  • Inviting
  • Accepting and declining
7
  • Informal business letters
  • Informal writing style
  • Replying to complaints
  • Advising customers
8
  • Arranging and confirming meetings
  • Placing orders
  • Circulars (sales letters)
  • Revision and consolidation
Book
Level Unit
1 1
  • Characteristics of formal, neutral and informal styles and appropriate use
2
  • Words frequently omitted in ‘shorthand’ style messages
3
  • Key expressions for: previous contact, purpose, good/bad news, requests, apologies, offers, attachments, & closings
4
  • Typical ways of beginning and ending a message
5
  • Introducing news: different styles & types of news
6
  • Common expressions about information, action, and help
7
  • Characteristics of effective internal messages
  • Patterns for composing internal notes
8
  • Appropriate expressions to refer to attachments
9
  • Identifying natural expressions for arranging meetings via email
  • Tenses for future facts, plans & intentions
10
  • Identifying formal and informal examples of invitation & directions
11
  • Identifying correct phrases used for: requesting information, emphasizing, suggesting, being firm/flexible, agreeing & planning next steps
12
  • Typical phrases for clarifying information
13
  • Tense review
14
  • Comparative & superlative adjectives
  • Useful phrases for comparing
15
  • Sentence structure basics: subjects, verbs, objects
  • Adverbial phrases
  • Complex sentences with conjunctions
2 16
  • Awareness of common email errors
17
  • Rules for full stops, commas and capital letters
  • Rules for apostrophes, colons & semi-colons
18
  • Words related to a typical customer-supplier sequence of messages
19
  • Typical structure of inquiries & replies
  • Matching phrases to parts of the structure
20
  • Vocabulary of terms & conditions
  • Prepositions
21
  • Common expressions dealing with payment problems
  • Identifying differences in tone between 1st, 2nd, final payment requests
22
  • Verbs, adjectives & adverbs to describe change
  • Prepositions used in discussing trends
  • Language of forecasting
23
  • Phrases used to show cause & effect
  • Phrases used to show contrast
24
  • Typical sentences used in complaints
  • Adverbial linking words for structuring an argument
25
  • Formal vs informal styles in apologies
26
  • Typical sections of a report
  • Typical phrases used in each section of a report
27
  • Review of linking words: conjunctions vs. adverbial phrases
  • Identifying meaning of linking words
  • Relative clauses for combining related ideas
28
  • Characteristics of a direct, brief message
  • Appropriate use of direct style (and dangers)
29
  • Differences between neutral style and very polite style in: requests, offers, suggestions, permission
  • Techniques for sounding more diplomatic
30
  • Typical functions used in a friendly style of writing
  • Adverbial phrases used to structure a friendly message

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